- All
- Certified Veterinary Technicians
- Client Care Specialists
- Practice Manager
- Veterinary Assistants
- Veterinary Technician
Brianna
Head Client Care Specialist
Brianna joined our team in the fall of 2019 after working at a local animal hospital for 5 years. Brianna has a degree in graphic design, which is her other passion, but working with animals has been a dream of hers since she was a child. She grew up with ferrets, cats, dogs, rabbits, chickens, chameleons, and the like. Currently, she shares her house with a 140-pound King Shepherd named Titan, along with her two cats, Rigby and Bailey. Brianna enjoys traveling, camping, reading, and thinking about which colors to dye her hair next.
Kaity
Client Care Specialist
Kaity joined our team in the spring of 2023. Growing up, she always knew she wanted to pursue a career working with animals. She started her career in the veterinary field 7 years ago, working in emergency, followed by a few years in general practice. She is also trained as a technician assistant. In her free time, Kaity enjoys hiking with her border collie mix, Tuna, reading, going to concerts, working on her car, planning her next tattoos, and having playdates with her friends’ pups.
Katherine
Client Care Specialist
Katherine earned a degree in Statistics from UMass Lowell. Living in Shirley, Massachusetts, with her husband and two dogs, Buddy and Jasmine, Katherine joined the team in 2024 as a Client Care Specialist. She brings 9 years of valuable experience from her previous role at Concord Animal Hospital. Outside of work, Katherine enjoys playing video games, crafting, and yard work, and loves spending time with her canine companions.
Kerri
Head Technician, Certified Veterinary Technician
Kerri is our Head Technician and has been with us for over 10 years. She earned her Bachelor of Science in wildlife management with a minor in marine biology from the University of New Hampshire in 1997. Three years later, she achieved certification as a veterinary technician while working at the Animal Rescue League of Boston. It was during these years that Kerri developed a strong interest in veterinary dentistry. We were elated to have Kerri join our team in 2007. Kerri does not currently have pets of her own, but she enjoys spending time with her canine and feline “nieces” and “nephews”: Rudy, Penelope, Jax, Melaza, and the newest family addition, Ziggy. We know it is only a matter of time before another four-legged creature steals her heart. Kerri is a lifelong resident of the North Shore and enjoys traveling, photography, kayaking, and art.
Michelle Western, CVT
Practice Manager
Michelle earned her Bachelor of Arts in Business Management and a minor in English from Assumption College in 2007. After graduation, she worked as a senior support advisor for healthcare information systems. While working in the human healthcare industry, Michelle volunteered her spare time at the Shalit-Glazer Clinic MSPCA in Boston. She knew her future was with animals and thus returned to school at Mount Ida College. While studying Animal Science at Mount Ida, she first came to VDS in 2015 as an intern and then became a part of our team. Michelle lives in Groton with her family, and enjoys the outdoors through camping, canoeing, and gardening.
Jennifer
VTS Dentistry, Certified Veterinary Technician
Jenn has been a Certified Veterinary Technician for 20 years. She graduated from Becker College in 1999 with an Associate’s degree in Veterinary Technology and earned her VTS specialty license in dentistry in 2021. Prior to her employment with VDS, she spent 18 years at a veterinary practice in Worcester, Massachusetts. Jenn lives in Central Massachusetts with her girlfriend, Amy, who is also a Certified Veterinary Technician. Together they share their house with 4 dogs, 3 cats, and a bunch of chickens. Jenn enjoys spending time outside doing yard work, canoeing, and fishing.
Kayla
Certified Veterinary Technician
Kayla joined the VDS team late in 2017 after working for 4 years in general practice at a local veterinary hospital. She graduated from State University of New York-Canton with an Associate’s degree in Veterinary Science Technology in 2013. Prior to working in the field of veterinary medicine, Kayla worked as a teaching assistant at a children’s daycare center. Kayla grew up locally in Stow, but now lives in Ayer with her fiancée Mark, her mixed-breed dog Koga, and her dilute calico cat Roxy. Hiking, camping, canoeing, swimming, listening to music, cuddling with her cat, and playing with her dog are a few of the ways that Kayla likes to spend her free time.
Tiffany
Certified Veterinary Technician, Technician Coordinator
Tiffany started her veterinary career working at a general practice for 5 years, where she did an emergency rotation and soon moved to surgery. This is where her interest in dentistry began. Tiffany pursued a few of her interests in veterinary physical therapy, rehab, and acupuncture for the next few years. While she loved doing this, she still wanted to pursue her interests in dentistry. Shortly after, she saw there was an opening at VDS and took that as a sign! Tiffany graduated from New England Institute of Technology with an Associate’s Degree in Veterinary Technology in 2013 and shortly after became a Certified Veterinary Technician. Tiffany currently lives in a home with her fiancé Justin and their Border Collie, Willow. In her free time, she enjoys spending time with family, hiking, and crafting.
Melissa
Certified Veterinary Technician
Melissa joined the VDS team in 2022. She has been a veterinary technician for over 25 years, working in general practice. Her interest has always been dentistry, so she was happy to find VDS and expand her knowledge. She especially likes the complexity of advanced cases, as she did not get to experience that in general practice. Melissa has three dogs: Jessie, a Lab mix; Phoebe, a Pug; and Roxie, a Terrier mix. She also lives with a cat named Pretty Kitty and two green-spotted puffer fish. Melissa lives with her husband and two boys near VDS. When not at work, she loves to be on the water, gardening, bird watching, and reading.
Sharon
Certified Veterinary Technician
Sharon is a Certified Veterinary Technician who graduated from Massasoit Community College. Her love and compassion for small animals originated when she was young, back in the Philippines. She joined VDS during the spring of 2024. She interned at VDS in the summer of 2022, where she caught a glimpse of how it is working with positive people in a specialized field with a great culture and superb teaching and working environment. Prior to starting at VDS, she explored other areas that sparked her interest, including a veterinary assistant in a general practice, a veterinary surgical assistant, and a float technician in veterinary emergency and specialty facilities. She takes every role earnestly, no matter how big or small. Aside from her work, she cherishes moments with her husband and two energetic boys, who love trying new foods, hiking, riding the T, strolling the streets of Boston, riding bikes, visiting new places, exploring parks, and taking walks in nearby trails along the Charles River, Walden Pond, and around their neighborhood. She has a 14-year-old Shih Tzu mix named Mon-Mon that she brought from the Philippines to remind her of home. She hopes to someday advance her skills and knowledge in the field of veterinary medicine.
Tricia
Veterinary Technician
Tricia joined our team in 2012 and has been involved in veterinary medicine for more than 25 years. Tricia and her daughter live northwest of Boston and share their home with three cats named Baby Kitty, Red, and Justine. They also have a resident goldfish named Rico and two hermit crabs named Racer and Crab #2. Tricia and her daughter are both fond of horses and hope to rescue one or two in the future. They also enjoy traveling, especially to warm places with sandy beaches.
Sydney
Veterinary Assistant
Sydney joined our team in the summer of 2019. She came to us as an experienced animal care technician who previously worked at a kennel facility as well as a dog daycare. After 5 years of animal care, she knew it was time to further her career and pursue veterinary medicine. Her passion for animals is undeniable, and she looks forward to continuing her education in hopes of becoming a veterinary technician. Sydney currently resides in Leominster with her boyfriend James and their two dogs, Jack and Tennessee. In her spare time, Sydney likes to volunteer at her hometown elementary school. She also enjoys spending time outdoors, traveling to new places, being creative with art projects, and spending time with her family.
Emily
Veterinary Assistant
Emily has been connected to veterinary medicine for as long as she can remember. After spending several years in the hospitality industry, she decided to return to her roots and pursue a career in veterinary medicine and joined our team in early 2025. A lifelong horse enthusiast, Emily has ridden for many years and enjoys spending time with her lease mare, Bailey. She also loves the outdoors and can often be found camping, fishing, kayaking, or hiking, and she’s always eager to try a new outdoor adventure. Emily has an ever-growing list of travel destinations and dreams of one day living on a farm of her own.
Kilian
Veterinary Assistant
Kilian began her college journey studying zookeeping and went on to complete a five-month internship at Kids Saving the Rainforest in Quepos, Costa Rica, where she gained hands-on experience working with wildlife in a sanctuary and rehabilitation setting. She earned her Bachelor of Science in Zoology from the University of Maine in 2021. Kilian started her veterinary career as an assistant in general practice before joining Veterinary Dental Services in early 2025. Outside of work, she enjoys caring for her three cats—Grey, Bb, and Bitty—and her dog, Poochie. In her free time, she loves reading and collecting interesting insects for her personal entomology collection.
Julia
Certified Veterinary Technician
Julia graduated in 2019 with a Bachelor’s degree in Veterinary Technology and became a Certified Veterinary Technician shortly after. She began her career in general practice, where she developed a passion for veterinary dentistry, eventually joining VDS in early 2026. In addition to dentistry, Julia has a special interest in feline medicine. Outside of work, she enjoys reading, crafting, and playing video games. She is also a proud pet mom to Egg, her albino cat, and Oswald, her tortoise!
Jordan
Certified Veterinary Technician
Jordan lives in Southern New Hampshire with her fiancé, Austin, their dog, Roxy, and their four birds. She has been working in the veterinary field since 2019, gaining valuable hands-on experience before passing her VTNE.
Throughout her career, Jordan has had the opportunity to explore many areas of veterinary medicine, including shelter medicine, general practice, emergency and critical care, and veterinary dentistry. She feels she has truly found her passion at Veterinary Dental Services, where she has continued to expand her knowledge and skills in both veterinary dentistry and anesthesia.
Jordan’s long-term goal is to specialize in anesthesia and analgesia. Outside of work, she enjoys spending time outdoors and can usually be found hiking, kayaking on the lake, or snowboarding during the winter months.
Jana
Veterinary Assistant
Jana earned a Bachelor’s degree in Computer Science from Boston University, but her love of animals and learning has her back in school at Mount Wachusett Community College, and she is now halfway to her Associates degree in Veterinary Technology. She joined the VDS team in 2025. She has Fear Free, Low Stress Handling, and Cat Friendly certifications, and strives to protect the human-animal bond with compassion and cooperative care. Her hobbies include pet photography, snuggling with her orange cat Boogie, and creatively solving math and engineering problems.
Robyn
Veterinary Assistant
Robyn joined the VDS team in January 2026 after graduating from Muhlenberg College in 2025 with a Bachelor’s degree in Biology. During her time there, Robyn gained valuable animal care experience through internships at several zoos, further strengthening her passion for animals and compassionate care. Robyn also has a background in education, which she brings to her role at VDS, particularly when educating clients during consultations. She enjoys helping pet owners better understand their pets’ needs and feels strongly about providing compassionate, thoughtful care. In her free time, Robyn enjoys spending time with friends, crafting, and taking care of her two pet rats.
Taylor
Client Care Specialist
Taylor recently joined Veterinary Dental Services in the summer of 2026. She has been working with animals for over 10 years, where she had the opportunity to expand her experience in the animal care field as a dog trainer, groomer, and briefly in veterinary medicine. Taylor attended Berklee College of Music in Boston, studying Tour Management in 2020. Her passion for music has provided her with opportunities to travel and tour across the country, creating many incredible memories along the way. While music and travel remain important parts of Taylor’s life, her love for animals has been a lifelong passion. She finds working in the veterinary field to be one of the most rewarding parts of her life and looks forward to continuing growing her skills and experience.
Gabriella
Veterinary Assistant
Gaby started her veterinary career as a kennel attendant at a shelter and client service representative in general practice during college, but has had a passion for animals and medicine since childhood. She started her studies as a pre-veterinary student at University of New Hampshire before pursuing her Associate’s degree in Veterinary Technology at Mount Wachusett Community College. Gaby loves to read, write, spend time outside, and play board games with her loved ones. She works towards a dream of traveling, volunteering and visiting clinics around the world, and adopting several furry friends, from paws to hooves.