Our Support Staff
We are pleased to have an amazing support team at Veterinary Dental Services to assist our veterinarians. You can learn more about them below.
Client Care Specialists
Susie joined the VDS team in early 2017. Her extensive experience in customer service and healthcare helped to ease her transition to veterinary medicine. Susie grew up on Cape Cod but now lives in North Central Massachusetts. She’s part of a farming co-op and loves the fresh produce she gets every month. In fact, some day, Susie would like to own a farm herself. When she is not at VDS, she enjoys spending time with her boyfriend Cody, Porter, the Black Labrador Retriever, and Flint, the adorable domestic longhair cat.
Emily joined our team in 2018 after years of customer service in another office. While she enjoys customer service, it has always been her dream to work with animals. When a position at VDS became available, she knew it was the right fit and the best of both worlds. She graduated from Bay State College in 2016 with a Bachelor’s degree in business with a focus on fashion merchandising. She resides in Groton and enjoys spending her free time with her boyfriend Nick, her two cats, Waffles and Sabrina and her black lab, Hendrix.
Certified Veterinary Technicians
Kerri is our Head Technician and has been with us for over 10 years. She earned her Bachelor of Science in wildlife management with a minor in marine biology from the University of New Hampshire in 1997. Three years later, she achieved certification as a veterinary technician while working at the Animal Rescue League of Boston. It was during these years that Kerri developed a strong interest in veterinary dentistry. We were elated to have Kerri join our team in 2007. Kerri does not currently have pets of her own but she enjoys spending time with her canine and feline “nieces” and “nephews”: Rudy, Penelope, Jax, Melaza and the newest family addition, Ziggy. We know it is only a matter of time before another four-legged creature steals her heart. Kerri is a lifelong resident of the North Shore and enjoys traveling, photography, kayaking, and art.
Michelle first came to VDS in 2015 as an intern from Mount Ida College’s veterinary technology program. She enjoyed her first rotation with us so much that she stayed for a second rotation. She then became a part of our family. Michelle earned her Bachelor of Arts in Business Management and a minor in English from Assumption College in 2007. After graduation, she worked as a senior support advisor for healthcare information systems. While working in the human healthcare industry, Michelle volunteered her spare time at the Shalit-Glazer Clinic MSPCA in Boston. She knew her future was with animals and thus returned to school at Mount Ida College. While studying Animal Science at Mount Ida, she participated in the Study Abroad program where she volunteered at spay and neuter clinics and provided medical treatment in Belize. Michelle lives in Bolton with her orange tabby, Fenway. In her spare time, she enjoys family game night, camping, kayaking, and hiking in the mountains.
Mandee first came to VDS as a veterinary technician intern from Mount Ida’s veterinary technology program in 2013. She stayed on as an intern for two rotations, and we liked her so much, we decided to ask her to join our team. In addition to her Bachelor of Science in Veterinary Technology, she also has a Bachelor of Arts in English from the University of Massachusetts-Lowell. Prior to her veterinary career, Mandee worked as an administrative assistant for a large assisted living community and also as an HR assistant for a construction company. She lives in Hudson with her four cats, three snakes, six chickens, and a guinea pig. In her spare time, Mandee enjoys creative writing, martial arts, and home improvement projects.
Jenn has been a Certified Veterinary Technician for 20 years. She graduated from Becker College in 1999 with an Associate’s degree in Veterinary Technology. Prior to her employment with VDS, she spent 18 years at a veterinary practice in Worcester, Massachusetts. Jenn is currently working towards her Specialty VTS in dentistry. Jenn lives in Central Massachusetts with her girlfriend, Amy, who is also a Certified Veterinary Technician. Together they share their house with 4 dogs, 3 cats, and a bunch of chickens. Jenn enjoys spending time outside doing yard work, canoeing, and fishing.
Kayla joined the VDS team late 2017 after working 4 years in general practice at a local veterinary hospital. She graduated from State University of New York-Canton with an Associate degree in Veterinary Science Technology in 2013. Prior to working in the field of veterinary medicine Kayla worked as a teaching assistant at a children’s daycare center. Kayla grew up locally in Stow, but now lives in Ayer with her fiancée Mark, her mixed breed dog Koga, and her dilute calico cat, Roxy. Hiking, camping, canoeing, swimming, listening to music, cuddling with her cat, and playing with her dog, are a few of the ways that Kayla likes to spend her free time.
Brina joined our team as a part-time employee in 2018. She is a 2014 graduate of Becker College where she earned a Bachelor degree in Veterinary Science. She began working in veterinary medicine while obtaining her degree from Becker College. She currently works full-time at a general practice near her home. Brina is an active volunteer at the Pat Brody Shelter for cats and has been for the past five years. She lives in Central Massachusetts with her husband Rick and daughter Scarlett. She shares her home with her goats, chickens, a duck, a turtle, and of course, cats and dog. In her spare time, Brina enjoys spending time with her family, baking, spending time outside and watching movies.
Tricia joined our team in 2012 and has been involved in veterinary medicine for more than 25 years. Tricia and her daughter live northwest of Boston and share their home with three cats named Baby Kitty, Red and Justine. They also have a resident goldfish named Rico and two hermit crabs named Racer and Crab #2. Tricia and her daughter are both fond of horses and hope to rescue one or two in the future. They also enjoy traveling, especially to warm places with sandy beaches.
Nikki joined our growing team in 2017. She graduated from Montachusett Regional Vocational High School with a Veterinary Assistant certificate and is currently enrolled in the Veterinary Technician program at Penn Foster College. Nikki spent two years working as a Customer Service Coordinator and Veterinary Assistant at another veterinary practice before joining our team. She currently lives in North Central Massachusetts with her two dogs, Jake and Zoey. Nikki enjoys traveling, aerial circus arts, dance and rock climbing.
Genel joined the VDS team in 2006. She has fulfilled many roles at the practice such as Client Care Specialist and Veterinary Assistant but now her focus is management. She started working in the veterinary field in 1998 while obtaining her Bachelor of Science in Psychology from Worcester State University. Upon graduation, she quickly realized her passion was with animals and their owners, and she decided to stay in the field. She earned her Master of Business Administration degree from Fitchburg State University in 2017 and is now a Certified Veterinary Practice Manager. She is an active member of the Veterinary Hospital Manager’s Association and the American Animal Hospital Association and has previously lectured at the Veterinary Dental Forum. Genel lives in North Central Massachusetts with her husband, two cats, and two coon hounds. When she is not at work she enjoys gardening, photography and genealogy research.