Our Team in Boxborough, MA
Client Care Specialists
Head Client Care Specialist
Brianna has worked in customer service for almost 9 years and 5 of those years as a veterinary receptionist. She also has been trained as a veterinary assistant. Brianna has a degree in graphic design, which is her other passion, but working with animals has been a dream of hers since she was a child. She grew up with ferrets, cats, dogs, rabbits, chickens, chameleons and the like. Currently, she shares her house with a 140lb King Shepherd named Titan, along with her three cats, Rigby, a Persian, and two Ragdoll siblings, Bailey and Dylan. Brianna enjoys traveling, camping, reading, and thinking about which colors to dye her hair next.
Amy has been working in the veterinary field for 7 years, where she has worked in specialty, general practice, and emergency. Some of that time was spent as a technician but she felt her passion was working with pet parents and their pets and focused on being a receptionist. Amy attended Becker College and has an Associates Degree in Animal Science. She has a special passion for reptiles and currently shares her home with an iguana named Cheino and a Bearded Dragon named Reptar. Amy also shares her home with her husband and two amazing cats Kira and Kaido. When not focusing on being a crazy pet mom she likes to play video games and draw in her spare time.
Latavia joined the VDS team in 2022 but is not new to customer service. She worked for 8 years as a customer service representative and 4 of those years were as a veterinary receptionist in an emergency animal hospital. She grew up with many pets such as parrots, Casey a Golden Retriever, Jake a Doberman Pinscher and Shep a German Shepherd. Now she shares her home with Rosie a 3 year old Treeing Walker Coonhound Mix. Latavia hopes to one day become a certified veterinary technician.
Kaity joined our team in the Spring of 2023. Growing up, she always knew she wanted to pursue a career working with animals. She started her career in the veterinary field 7 years ago working in emergency, followed by a few years in general practice. She is also trained as a technician assistant as well. In her free time Kaity enjoys hiking with her border collie mix, Tuna, reading, going to concerts, working on her car, planning her next tattoos and having playdates with her friends’ pups.
Certified Veterinary Technicians
Kerri is our Head Technician and has been with us for over 10 years. She earned her Bachelor of Science in wildlife management with a minor in marine biology from the University of New Hampshire in 1997. Three years later, she achieved certification as a veterinary technician while working at the Animal Rescue League of Boston. It was during these years that Kerri developed a strong interest in veterinary dentistry. We were elated to have Kerri join our team in 2007. Kerri does not currently have pets of her own but she enjoys spending time with her canine and feline “nieces” and “nephews”: Rudy, Penelope, Jax, Melaza and the newest family addition, Ziggy. We know it is only a matter of time before another four-legged creature steals her heart. Kerri is a lifelong resident of the North Shore and enjoys traveling, photography, kayaking, and art.
Michelle first came to VDS in 2015 as an intern from Mount Ida College’s veterinary technology program. She enjoyed her first rotation with us so much that she stayed for a second rotation. She then became a part of our family. Michelle earned her Bachelor of Arts in Business Management and a minor in English from Assumption College in 2007. After graduation, she worked as a senior support advisor for healthcare information systems. While working in the human healthcare industry, Michelle volunteered her spare time at the Shalit-Glazer Clinic MSPCA in Boston. She knew her future was with animals and thus returned to school at Mount Ida College. While studying Animal Science at Mount Ida, she participated in the Study Abroad program where she volunteered at spay and neuter clinics and provided medical treatment in Belize. Michelle lives in Bolton with her orange tabby, Fenway. In her spare time, she enjoys family game night, camping, kayaking, and hiking in the mountains.
Jenn has been a Certified Veterinary Technician for 20 years. She graduated from Becker College in 1999 with an Associate’s degree in Veterinary Technology and earned her VTS specialty license in dentistry in 2021. Prior to her employment with VDS, she spent 18 years at a veterinary practice in Worcester, Massachusetts. Jenn lives in Central Massachusetts with her girlfriend, Amy, who is also a Certified Veterinary Technician. Together they share their house with 4 dogs, 3 cats, and a bunch of chickens. Jenn enjoys spending time outside doing yard work, canoeing, and fishing.
Kayla joined the VDS team late 2017 after working 4 years in general practice at a local veterinary hospital. She graduated from State University of New York-Canton with an Associate degree in Veterinary Science Technology in 2013. Prior to working in the field of veterinary medicine Kayla worked as a teaching assistant at a children’s daycare center. Kayla grew up locally in Stow, but now lives in Ayer with her fiancée Mark, her mixed breed dog Koga, and her dilute calico cat, Roxy. Hiking, camping, canoeing, swimming, listening to music, cuddling with her cat, and playing with her dog, are a few of the ways that Kayla likes to spend her free time.
Tiffany started her veterinary career working at a general practice for 5 years where she did an emergency rotation and soon moved to surgery. This is where her interest began in dentistry. Tiffany pursued a few of her interests in veterinary physical therapy, rehab, & acupuncture for the next few years. While she loved doing this, she still wanted to pursue her interests in dentistry. Shortly after, she saw there was an opening at VDS and took that as a sign! Tiffany graduated from New England Institute of Technology with an Associate’s Degree in Veterinary Technology in 2013 and shortly after became a Certified Veterinary Technician. Tiffany currently lives in a home with her fiancé Justin and their Border Collie, Willow. In her free time, she enjoys spending time with family, hiking & crafting.
Melissa joined the VDS team in 2022. She has been a veterinary technician for over 25 years working in general practice. Her interest has always been dentistry so she was happy to find VDS and expand her knowledge. She especially likes the complexity of advanced cases as she did not get to experience that in general practice. Melissa has 3 dogs; Jessie a Lab Mix, Phoebe the Pug and Roxie a Terrier Mix. She also lives a cat named Pretty Kitty and 2 green spotted puffer fish. Melissa lives with her husband and two boys nearby to VDS. When not at work she loves to be on the water, gardening, bird watching and reading.
Tricia joined our team in 2012 and has been involved in veterinary medicine for more than 25 years. Tricia and her daughter live northwest of Boston and share their home with three cats named Baby Kitty, Red and Justine. They also have a resident goldfish named Rico and two hermit crabs named Racer and Crab #2. Tricia and her daughter are both fond of horses and hope to rescue one or two in the future. They also enjoy traveling, especially to warm places with sandy beaches.
Jordan has been in the veterinary field since 2019, working in shelter medicine at her local spay/neuter clinic as well as in general practice. She has a passion for anesthesia and when a spot on the VDS team open up, she knew she would love it. She is currently in school working towards her degree in Veterinary Science Technology so that she can become a certified veterinary technician. She hopes to one day specialize in anesthesia and analgesia. Jordan lives with her boyfriend, Austin, a chocolate lab named Rocky and her birds. When she is not at work she enjoys hiking with Rocky and snowboarding.
Sydney joined our team in the summer of 2019. She came to us as an experienced animal care technician who previously worked at a kennel facility, as well as a dog daycare. After 5 years of animal care, she knew it was time to further her career and pursue veterinary medicine. Her passion for animals is undeniable and she looks forward to continuing her education, in hopes of becoming a veterinary technician. Sydney currently resides in Leominster with her boyfriend James and their two dogs, Jack and Tennessee. In her spare time, Sydney likes to volunteer at her hometown elementary school. She also enjoys spending time outdoors, traveling to new places, being creative with art projects and spending time with her family.
Kailey joined our team in April 2021. She came to us after working in the pet care and dog grooming industry for two years. After taking care of animals for two years she knew it was time to pursue her childhood dream of working in veterinary medicine. Kailey currently resides in Haverhill, Massachusetts with her fiancé Matt and her pug Sirius Black. In her free time Kailey likes to be at her local dog park, hike, and read.
Maggie joined our team in June of 2021, just few weeks after finishing her bachelor degree at the University of Massachusetts Amherst. Maggie double majored in Animal Science (on a Pre-Veterinary track) and Biology and minored in Anthropology. Before working at VDS, Maggie worked as an assistant barn manager at a local horse farm. Maggie has over 10 years of experience working with and caring for horses and when she is not working, you can find her at the barn. Maggie grew up in Harvard and now lives in Boxborough. At home, Maggie has a Portuguese Water Dog named Dory, a little black cat named Bones, and a betta fish named Casper. Some day soon, Maggie hopes to go to Veterinary School and every day working at VDS makes her more and more excited for the future!
Genel joined the VDS team in 2006. She has fulfilled many roles at the practice such as Client Care Specialist and Veterinary Assistant but now her focus is management. She started working in the veterinary field in 1998 while obtaining her Bachelor of Science in Psychology from Worcester State University. Upon graduation, she quickly realized her passion was with animals and their owners, and she decided to stay in the field. She earned her Master of Business Administration degree from Fitchburg State University in 2017 and is now a Certified Veterinary Practice Manager. She is an active member of the Veterinary Hospital Manager’s Association and the American Animal Hospital Association and has previously lectured at the Veterinary Dental Forum. Genel shares her home with Ravioli, a rambunctious orange kitty. When she is not at work she enjoys gardening, photography, kayaking and genealogy research.